UI/UX Designer ~ Freelance

Jan, 2023 - present

•Analyzing user feedback to understand needs and behaviors

•Creating user personas and user journey maps to guide design decisions

•Developing and maintaining design system, including style guides and UI components

•Collaborating with product managers, developers, and other stakeholders to ensure design feasibility and alignment with business goals

• Presenting and communicate design ideas and concepts effectively to stakeholders and team members

Network Operations ~ AT&T

Feb, 2010 - May, 2023

•Developing UX for operational management tools in cooperation with DevOps team, preparing processes, user guides and best practices

•Managing team across multiple locations

•Transition/Program manager; planning and overseeing the transfer of key elements for the operational readiness; service transition coordination

Udacity User Experience Design Nanodegree

Oct, 2021

Master Degree in Social Science & Ecology

July, 2011

Languages

English - Fluent in speaking, writing (C1)

Italian - Elementary (A1)

Tools

Actively Using

Figma (components, variables, mockups, wireframing)

FigJam, Miro, Zeplin, Trello, Jira

Continuous Learning

Spline, Adobe kit (Illustrator, Photoshop), Rive, LottieFiles, Jitter

•Fast & Fabulous 2019 Award for Technical Achievements and contribution (AT&T)

• Connection Award 2021 for successful internal tooling development (UX) and service handover (AT&T)

• UX/ UI Design

• Transformational initiatives

• Innovations, Business Intelligence

• Cross-departmental collaboration

Learning Motion Design, Illustrating and training my golden retriever Momo for Dog assisted interventional therapy certificate (canistherapy).